General FAQs

Q: Do you accept insurance?

A: ROOT Wellness Hub is a private-pay practice, which means we do not bill insurance directly. Many of our clients choose to use HSA/FSA funds, and we can provide superbills you may submit to your insurance for possible out-of-network reimbursement.

Q: Where is ROOT Wellness Hub located?

A: We are conveniently located at 420 The Parkway, STE L, Greer, SC 29650. Our office is just off the Pelham Road exit of I-85, on the same road as Michelin. 420 The Parkway is a group of brick office buildings. You will notice that each building has its own letter. We are in building L. Once you walk through the front door, you will see that our suite is on the right.

Q: What services are offered at ROOT Wellness Hub?

A: We offer an integrative range of services including individual and couples therapy, acupuncture, functional nutrition, trauma-informed yoga, meditation, reiki, and holistic wellness support—all under one roof.

Q: What makes ROOT different from other clinics?

A: We focus on healing at the ROOT by addressing the whole person, because mental health isn’t just in your head! Our providers collaborate across specialties to uncover root causes of symptoms, not just “cope with” them.

Q: How do I know which service is right for me?

A: Many clients start with one service, like therapy or acupuncture, and later integrate others as part of their care plan. Our team can help guide you toward the services that best fit your goals.

Q: How do I schedule an appointment?

A: You can book online through our scheduling system, or contact us directly for guidance. Once scheduled, you’ll receive intake paperwork and details to prepare for your first visit.

Therapy FAQs

Q: What types of therapy do you offer?

A: Our licensed therapists specialize in treating trauma, couples therapy, anxiety or panic attacks, depression, mood instability, eating / body image issues, ADHD, maternal mental health, grief, OCD, religious trauma, compulsive spending/eating/drinking, and more. Sessions may be in-person or virtual.

Q: Do you see couples?

A: Yes. Our couples therapists help partners improve communication, resolve conflict, and feel more connected using evidence-based and trauma-informed approaches.

Q: Do you see children?

A: No. Because our current office is focused on tranquility and nervous system regulation, we have chosen not to serve children at this time. We work with teens and adults.

Acupuncture FAQs

Q: How can acupuncture help me?

A: Acupuncture supports both physical and emotional health by improving circulation, reducing inflammation, and calming the nervous system. Many clients find relief from anxiety, stress, chronic pain, migraines, hormonal imbalance, and digestive concerns.

Q: Does it hurt?

A: Most people feel little to no pain during acupuncture. The needles are very thin, and many clients describe the sensation as relaxing.

Q: Can acupuncture support mental health?

A: Yes. Acupuncture is known to regulate the nervous system and support conditions like anxiety, depression, and trauma recovery. We integrate care for both body and mind.

Q: How can acupuncture help me?

A: Acupuncture supports both physical and emotional health by improving circulation, reducing inflammation, and calming the nervous system. Many clients find relief from anxiety, stress, chronic pain, migraines, hormonal imbalance, and digestive concerns.

Q: Does your acupuncturist see children?

A: Yes! Our acupuncturist loves working with children. To maintain a sense of calm within our space for our other clients, she schedules special time on the weekend to work with her pediatric patients.

Functional Nutrition FAQs

Q: What is functional nutrition?

A: Functional nutrition is a personalized approach to health that asks why symptoms are happening instead of only managing them. Rather than focusing on quick fixes, it examines how the body’s systems—like digestion, hormones, immune function, and the nervous system—work together. By restoring balance in the body using whole foods nutrition and supplementation when needed, functional nutrition supports lasting improvements in both physical and mental health. At ROOT Wellness Hub, our nutritionist is also a registered nurse (RN), giving her the medical expertise to understand complex health conditions while using nutrition to restore balance and resilience.

Q: Can nutrition really affect my mental health?

A: Yes. Research shows that blood sugar regulation, gut health, and nutrient deficiencies can play a major role in anxiety, depression, brain fog, and focus. With the combined knowledge of nursing and functional nutrition, our provider creates personalized strategies that support both mind and body.

Q: Do I need lab work?

A: Our nutritionist can review existing labs, recommend functional lab testing when needed, and work with you to understand how your results connect to your symptoms. Her nursing background ensures that your care plan is both safe and tailored to your needs.

Yoga FAQs

Q: What is trauma-informed yoga?

A: Yoga at ROOT is a gentle, supportive practice designed to regulate the nervous system, release stress, and build body awareness. We refrain from having mirrors in the room to avoid self-criticism, distraction, or self-consciousness, and our teacher always asks about your comfort level so you can maintain in control of your experience. Our focus is to help you return to your body and shift your focus inward rather than outward. Sessions are personalized and accessible to all experience levels.

Q: Do you offer regular classes?

A: At this time, all of our yoga sessions are private and are by appointment only.

Q: Can I bring a friend?

A: Yes! We do offer “Yoga with a friend.” This allows you and a friend to split the cost of the session.