General FAQs

Q: Do you accept insurance?

A: ROOT Wellness Hub is a private-pay practice, which means we do not bill insurance directly. Many of our clients choose to use HSA/FSA funds, and we can provide superbills you may submit to your insurance for possible out-of-network reimbursement.

Q: Where is ROOT Wellness Hub located?

A: We are conveniently located at 420 The Parkway, STE L, Greer, SC 29650. Our office is just off the Pelham Road exit of I-85, on the same road as Michelin. 420 The Parkway is a group of brick office buildings. You will notice that each building has its own letter. We are in building L. Once you walk through the front door, you will see that our suite is on the right.

Q: What services are offered at ROOT Wellness Hub?

A: We offer an integrative range of services including individual and couples therapy, functional nutrition, functional pharmacy, trauma-informed yoga, meditation, and holistic wellness support—all under one roof.

Q: What makes ROOT different from other clinics?

A: We focus on healing at the ROOT by addressing the whole person, because mental health isn’t just in your head! Our providers collaborate across specialties to uncover root causes of symptoms, not just “cope with” them.

Q: How do I know which service is right for me?

A: Most of our providers offer free consultations. Please schedule one if you have any questions. Our team can help guide you to the best starting point.

Q: How do I schedule an appointment?

A: You can book online through our scheduling system, or contact us directly for guidance. Once scheduled, you’ll receive intake paperwork and details to prepare for your first visit.

Q: Is ROOT Wellness Hub a safe space for people of diverse identities and beliefs?

A: Yes. We strive to create a supportive and respectful environment for all people. Our therapists work with individuals across diverse backgrounds, identities, and belief systems, and we are committed to meeting each client with care, professionalism, and respect.

Therapy FAQs

Q: What types of therapy do you offer?

A: Our licensed therapists specialize in treating trauma, relational and attachment issues, anxiety and burnout, panic attacks, depression, mood instability, eating / body image issues, ADHD, maternal mental health, grief, OCD, religious trauma, and more. Sessions may be in-person or virtual.

Q: Do you see couples?

A: Yes. Our couples therapists help partners improve communication, resolve conflict, and feel more connected using evidence-based and trauma-informed approaches.

Q: Do you see children?

A: No. Because our practice is focused on nervous system regulation, we have chosen not to see children in an effort to maintain a calm and regulating environment. We do work with teens and adults.

Functional Nutrition FAQs

Q: What is functional nutrition?

A: Functional nutrition is a personalized approach to health that asks why symptoms are happening instead of only managing them. Rather than focusing on quick fixes, it examines how the body’s systems—like digestion, hormones, immune function, and the nervous system—work together. By restoring balance in the body using whole foods nutrition and supplementation when needed, functional nutrition supports lasting improvements in both physical and mental health. At ROOT Wellness Hub, our nutritionist is also a registered nurse (RN), giving her the medical expertise to understand complex health conditions while using nutrition to restore balance and resilience.

Q: Can nutrition really affect my mental health?

A: Yes. Research shows that blood sugar regulation, gut health, and nutrient deficiencies can play a major role in anxiety, depression, brain fog, and focus. With the combined knowledge of nursing and functional nutrition, our provider creates personalized strategies that support both mind and body.

Q: Do I need lab work?

A: Our nutritionist can review existing labs, recommend functional lab testing when needed, and work with you to understand how your results connect to your symptoms. Her nursing background ensures that your care plan is both safe and tailored to your needs.

Yoga FAQs

Q: What is trauma-informed yoga?

A: Yoga at ROOT is a gentle, supportive practice designed to regulate the nervous system, release stress, and build body awareness. We refrain from having mirrors in the room to avoid self-criticism, distraction, or self-consciousness, and our teacher always asks about your comfort level so you can maintain in control of your experience. Our focus is to help you return to your body and shift your focus inward rather than outward. Sessions are personalized and accessible to all experience levels.

Q: Do you offer regular classes?

A: At this time, all of our yoga sessions are private and are by appointment only.

Q: Can I bring a friend?

A: Yes! We do offer “Yoga with a friend.” This allows you and a friend to split the cost of the session.