General FAQs

Q: Do you accept insurance?

A: ROOT Wellness Hub is a private-pay practice, which means we do not bill insurance directly. Many of our clients choose to use HSA/FSA funds, and we can provide superbills you may submit to your insurance for possible out-of-network reimbursement.

Q: Where is ROOT Wellness Hub located?

A: We are conveniently located at 420 The Parkway, STE L, Greer, SC 29650. Our office is just off the Pelham Road exit of I-85, on the same road as Michelin. 420 The Parkway is a group of brick office buildings. You will notice that each building has its own letter. We are in building L. Once you walk through the front door, you will see that our suite is on the right.

Q: What services are offered at ROOT Wellness Hub?

A: We offer an integrative range of services including psychiatry, individual therapy for children (10+) and adults, couples therapy, hormone testing and support, nutrition counseling,, trauma-informed yoga, meditation, and preventative wellness support—all under one roof.

Q: What makes ROOT different from other clinics?

A: We focus on healing at the ROOT by addressing the whole person, because mental health isn’t just in your head! Our providers collaborate across specialties to uncover root causes of symptoms, not just “cope with” them.

Q: How do I know which service is right for me?

A: Most of our providers offer free consultations. Please schedule one if you have any questions. Our team can help guide you to the best starting point. You’re also welcome to fill out the form on our home page or e-mail us at connect@rootwellnesshub.com.

Q: How do I schedule an appointment?

A: We make getting support easy by offering online booking. No more phone tag or waiting to hear back. Once scheduled, you’ll receive intake paperwork and details to prepare for your first visit.

Q: Is ROOT Wellness Hub a safe space for people of diverse identities and beliefs?

A: Yes. We strive to create a supportive and respectful environment for all people. Our therapists work with individuals across diverse backgrounds, identities, and belief systems, and we are committed to meeting each client with care, professionalism, and respect.

Psychiatry FAQs

Q: What is a holistic psychiatrist?

A holistic psychiatrist is someone who looks not only at the psychological symptoms, but also at the whole person, noticing nutritional, medical, or lifestyle factors that may be playing a role in symptoms, therefore offering a more root-cause approach to psychiatric care.

Q: What if I don’t want to take pharmaceutical medications?

Our psychiatrist can still help. Dr. Bradford is respectful of your choices when it comes to your body and your health. He will support you with medications if appropriate, and is also open to discussing supplements, lifestyle changes, and more to help you feel your best.

Q: Can your psychiatrist test me for ADHD or other mental health conditions?

Yes. Dr. Bradford excels at differentiating between ADHD, anxiety, depression, bipolar disorder, and more. After a proper assessment, he will be able to give you clarity about what’s causing your symptoms and work with you to develop a plan of care that leaves you feeling confident and supported.

Therapy FAQs

Q: What types of therapy do you offer?

A: Our licensed therapists specialize in treating trauma, relational and attachment issues, anxiety and burnout, panic attacks, depression, mood instability, eating / body image issues, ADHD, maternal mental health, grief, OCD, religious trauma, and more. Sessions may be in-person or virtual.

Q: Do you see couples?

A: Yes. Our couples therapists help partners improve communication, resolve conflict, and feel more connected using evidence-based and trauma-informed approaches.

Q: Do you see children?

A: Yes. We provide therapy for children and teens ages 10 and up.

Nutrition FAQ

Q: Can nutrition really affect my mental health?

A: Yes. Research shows that blood sugar regulation, gut health, and nutrient deficiencies can play a major role in anxiety, depression, brain fog, and focus. Our functional pharmacist is educated on how to optimize your health and hormones by supporting your body with the right nutrients.

Q: Do I need lab work?

A: Our functional pharmacist can review existing labs, recommend additional lab testing from your existing provider when needed, and work with you to understand how your results connect to your symptoms. If you do not have a primary care provider, we can refer you to our in-suite partner, Magnolia Wellness, when needed. Magnolia Wellness offers direct primary care.

Yoga FAQs

Q: What is trauma-informed yoga?

A: Yoga at ROOT is a gentle, supportive practice designed to regulate the nervous system, release stress, and build body awareness. We refrain from having mirrors in the room to avoid self-criticism, distraction, or self-consciousness, and our teacher always asks about your comfort level so you can maintain in control of your experience. Our focus is to help you return to your body and shift your focus inward rather than outward. Sessions are personalized and accessible to all experience levels.

Q: Do you offer regular classes?

A: At this time, all of our yoga sessions are private and are by appointment only.

Q: Can I bring a friend?

A: Yes! We do offer “Yoga with a friend.” This allows you and a friend to split the cost of the session.